Terms of delivery
Shipping cost :
Shipping costs are free from $50 of purchases, anywhere in the world.
For orders under $50 :
Delivery to the USA: $5.90 (delivery in 2-6 days)
Delivery to the UK for orders under $50: $6.90 (delivery in 10 to 15 days)
You are responsible for entering the correct delivery address; Amyla Cosmetics is in no way responsible for packages that have been delivered to an incorrect address (which was given before dispatch). In cases where Amyla Cosmetics needs additional information regarding a delivery address, Amyla Cosmetics may ask you to provide additional information. Delay in delivery may occur if additional information regarding the delivery address is required.
Amyla Cosmetics will do everything possible to deliver the order within the delivery time to the delivery address. If delivery is delayed, or if the order cannot be fulfilled (or can only be partially fulfilled), you will be notified as soon as possible after placing the order.
The costs of returning an order are the responsibility of the buyer, who must prepare and ship the package. except in the case of defective products. In this case, Amyla Cosmetics will proceed with an exchange without having to return the product (after reception of the photos showing the defect of the product). Amyla Cosmetics strongly recommends that any buyer wishing to return an order to choose a secure shipping method. Returns are made at the buyer's own risk.
To make a return, the customer can do so upon receipt of her order and up to 90 days after receipt.
Upon receipt of the returned order, Amyla Cosmetics will contact the customer or, in the case of a refund request, make the necessary refund.
Guarantee and repair:
Amyla Cosmetics warranty conditions apply automatically to the purchase of any product. Amyla Cosmetics offers a 2 months warranty on its products. This guarantee assures the purchaser that the products meet all the conditions of use, reliability and resistance.
What is the delivery delay?
The delivery time therefore varies from country to country depending on the distance between your country and our warehouse. Please note that orders shipped to addresses in the EU and USA may be subject to customs and import duties. The buyer is responsible for paying these customs and import duties. We advise our customers to contact the local customs office in the country of delivery for more information.